Friday, December 26, 2008

Guests...Customers...

Friday, December 26, 2008
This following week will be the so called
"Blackout Week" for all parks in Orlando...
Christmas just passed...coming soon is New Year's Eve and New Year
And now its HOLIDAYS!!!!!!!!!
AAAAAAAAAAAAAAAAAAAAAAAA~


Tell u!
The park now is FULL of ORANG!!!!!!!
Seriously damn lots of PEOPLE!!!!
Almost everyday our park is crowded with people!
This is my first time to see that...
All the stadiums and theaters for the shows are full of ppl
Outside somemore got quite a lot of ppl queuing up even though its closed..
This is so scary! Especially for the vending people
Yes, it is good for us cos we will have a lot of sales...
But to attend all the customers!!!!!
Every one of us must have powerful EQ lo!

North, South, East, West also got people calling you wanna buy stuff...
Sometimes the upper rows ask me to go up to them,
Suddenly on the halfway got ppl stop me also..
Im like OMG! Who i wanna go first?
If i go up to the person who called me first..Some customers will SHOW FACE lo!
Becos they thought the whole park only they are existing!!!
I damn angry! Pls be more considerate can or not?!
We are also very difficult to hold 2 big bags of stuff going up and down the stairs ma!
At least a smile, a greet, or understand our situation is better than
SHOW A STUPID ANGRY FACE & NO "THANK YOU" AT ALL!!!!!
This is so rude!
Some guests are very kind and understanding.
They joke with us, chat with us, do not rush us & thank us...

This week, i also take care of the soda water cart for a few days.
Which i have to push the cart around shows to sell drinks..
I like this task too! Becos its really very chill-lax..haha!
Although the tough part will be when the cart is full of drinks and ice
Also when i need to go up a slope the thing is heavy..
But the fun part is u get to stand there 45 minutes in one show
Just to talk with guests and sell...thats all! haha! So fun!
But my hands are very dry now..Because i hav to touch ice and kena wind blow somemore~
OK! Back to the topic!

The Pepsi and Mineral water is USD3 per bottle
Yes...I know its very expensive for 3 dollars juz a bottle of water...
But pls dun be angry to me can or not?!
Some guests will be like show their black face and not even a smile and thank u!
I alr told them im really sorry that the drinks are expensive but its fixed price...
No discounts at all...
But!!!
They juz walk away with the BAOGONG's face!

Hey u!
Im juz a vendor that sells drinks to u ok!
Im not the management! Im not the decision maker!
And come on la!
Which theme park or tourist attractions won't BLACKMAIL the customers??!
This is business, this is the way to earn money OKAY!!!!
If u are not satisfied, bring your own water la!!!
I also didn ask u to MUST BUY from me??!!
I saw some SMART guests brought there own snacks and drinks
Packed nicely and very organised!
This is a very good and smart way to travel! Save money, save cost!
Some Guests did complain abt the expensive cost but they still
Be very friendly and joke with me abt the price and all...
They also thank me with a good attitude and a pleasant mood..
Some even gave me tips.

Look! This is so nice rite!
If the whole world is full of this kind of people then will be so good!
Considerate, Understanding, Kind Hearted....
But what to do..
In Service line....CUSTOMERS OWN THE RIGHTS....
=.=
I really believe that when treat others good,
Automatically, u will get what you want...
I always remember Jean once told us that
"Put yourself in others shoes!"
Really! Be a good person in the society...
Attitude is very important and the first impression to people is very important!

3 comments:

Jean

o.O jean got say such wise thing before ah? hahaha! i must be drunk or tengah emo that time.

Felix

HAHAHAHA! Got la!
Nola! u r not drunk!
U must be proud of urself lo!
LOL

Anonymous

now u noe is not easy to work in service line rite...haha... imagine i work in the hotel.

 
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